Privacy Policy

At Lingua Nexus Institute (hereinafter referred to as “Lingua Nexus,” “We,” “Us,” or the “Institute”), we understand the importance of safeguarding your privacy. We value Your privacy and appreciate Your trust in Us.

Scope of This Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) outlines how we collect, receive, store, manage, and secure your personally identifiable information that is collected through our website [https://linguanexusinstitute.com](https://linguanexusinstitute.com) (hereinafter referred to as our “Website”) and other offline channels. This Policy applies to all current and former visitors to our Website, as well as to our online customers. It does not apply to practices of companies that we do not own or control, or to individuals we do not employ or manage.

Please read this Privacy Policy carefully. By accessing or using our Website, you agree to the terms of this Policy. If you do not agree with this Policy, please refrain from using our Website or other offline sources. The terms “Personal Information” or “Sensitive Personal Information” are defined as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

We do not collect any Personal Information from visitors unless they voluntarily register and provide such information to us. However, for enhancing your experience, we may gather and store information such as your IP address, browser type, referring website, time spent on our Website, pages viewed, the website you visit after leaving us, the type of mobile device used, or the version of the operating system on your device. This information helps us improve security, analyze trends, and assess traffic on our Website to make it more useful to visitors.
For delivering our services, we may request specific Personal Information, including Contact and Payment & Billing Information.

Contact Information

When you register on our Website, you typically provide your name, age, email address, mobile number, phone number, physical address, location, password, and your ward’s name, age, and academic details.

Payment and Billing Information

When you make a purchase, you generally provide your billing name, billing address, and payment method. We NEVER collect your credit card number, credit card expiry date, or other credit card details on our Website. All credit card transactions are processed by our online payment partner, who operates independently. Please review their privacy policy for more information.

Additional Information

When you contact us for assistance, raise a query, or inquire about our services, you may provide additional information that helps us respond to your needs.

How We Collect Information

  • Information You Provide Directly:** Any information you voluntarily provide when registering, posting a comment, inquiring about our services through forms, or contacting us via phone, email, chat, or WhatsApp.
  • Information from Browser Cookies and Similar Technologies:** Our Website may use tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to collect information about your usage of our Website.
  • Information from Third Parties:** For instance, if you use an integrated social media feature on our Website, the social media platform may provide us with information such as your name and email address, depending on your privacy settings on that platform.

Use of Your Information

We may use your Personal Information for various purposes, including:
  • To Communicate with You : 
    We may use your Personal Information to reach out to you regarding consultation requests, the services we provide, or other promotional activities.
  • To Respond to Your Requests or Questions:  We may use your Personal Information to confirm your registration for events or to respond to any inquiries you have.
  • To Improve Our Services:  Your information helps us customize and enhance your experience with our services, including displaying content based on your preferences.
  • To Understand Trends and Customer Interests: may use your information to make our Website and services more relevant to you by combining it with data from third parties.
  • For Security:  We may use information to protect our institute, our customers, and our Website.
  • For Marketing :  We may send you information about special promotions, offers, new features, or products that may interest you. You can opt-out of these communications at any time.

We use your information as permitted by law.

Sharing of Information with Third Parties

We do not trade, sell, or share your Personal or Sensitive Personal Information with third parties, except with our subsidiaries/affiliates for related offerings in the course of our business. Should it be necessary to share your information with third parties, we will seek your explicit consent.
However, we may be required to share your Personal or Sensitive Personal Information as mandated by law. This includes responding to court orders, subpoenas, or requests from government agencies. We may also share information when investigating potential fraud.

Third-Party Websites

Our Website may contain links to third-party websites. If you click on these links, you may be directed to websites that we do not control. This Policy does not apply to the privacy practices of those websites. Please review the privacy policies of any third-party sites you visit. We are not responsible for these third-party websites.

Securing Your Information

We are committed to protecting your information from unauthorized access, alteration, disclosure, or destruction. We adopt various security practices, including securing web access to sensitive data and addressing security vulnerabilities in our tools and databases. While we strive to protect your Personal Information, please understand that no security system is infallible.

Grievance Officer

In accordance with the Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Jyoti Phalke
Email: jyotiphalke@linguanexusinstitute.com

Indemnity

Lingua Nexus Institute disclaims any liability for loss, harm, costs, or claims that may arise due to any act, omission, or commission by any user or visitor of this Website.

Updates to This Policy

This Privacy Policy was last updated on **14th August 2024**. We reserve the right to amend, revise, or update this Policy from time to time. Please check our Website periodically for any changes.

Governing Law, Jurisdiction, and Dispute Resolution

By visiting our Website, you agree that any disputes arising under this Policy or your use of the Website will be governed by the laws of India, with the District and Sessions Court Thane, Mumbai having exclusive jurisdiction.

Any disputes or differences arising from or in connection with this Policy or your use of the Website shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration will be conducted by a sole arbitrator appointed by us. The seat of arbitration will be in Thane, Mumbai, and the proceedings will be conducted in English.